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Media and Marketing Assistant - Vacancy

We are looking for an artistic and creative person to manage and be our ‘voice’ on our social media channels. Our ideal candidate would have first rate communication, photography and writing skills and have the ability to engage, excite and entice our customers to visit us and experience our destination venue, which houses over 65 independent traders and a successful on-site restaurant and takeaway.


You will also be responsible for promoting our sister companies The Palm House restaurant and The Hive takeaway, on their channels. Reporting to the General Manager, this is a 7 day a week position to be managed over approximately 30 hours per week, and the successful applicant would be responsible for:-

  • Social media content, including photography, video and Instagram stories, reels, IGTV and IG live sessions.

  • Liaison between customers on social media and the customer service desk, to ensure queries are dealt with in a timely manner.

  • PR and liaison with trade magazines and industry bodies. Identifying networking opportunities. Following relevant groups to increase followers.

  • Active participation in Surrey Hills Enterprises group to maximise awareness of The Packhouse businesses.

  • Analysis of insight data to target the right customer demographic and geographical area.

  • Promoting pop up shops in our Old Summerhouse

  • Promoting special events, ie Christmas shopping nights, Father Christmas events, summer events.

  • Managing our customer database and monthly newsletter

  • Liaising with the Visual Merchandising team to plan ‘how to’ videos and new stock announcements

  • Writing a blog on our website

  • Design and production of our signage and promotional materials.

We envisage that the candidate will have demonstrable experience and progression in a career in Digital Marketing, Media, Photography, Art or Business Studies. A high standard of English is essential.


If you think you have what it takes to tell the world about The Packhouse and would like a role which could grow and change with the world of social media and technology, then we’d like to hear from you.

We offer a competitive starting salary*, 28 day’s holiday (including public holidays) and a generous staff discount.

The position will involve frequent visits to The Packhouse for photos and video content, but will primarily be home based.

Please send a CV with a short note about why you’re the person we’re looking for and include a few examples of exciting and creative projects you may have been involved in, ie photos, videos, blogs, published work, a short portfolio etc, together with your Instagram, Pinterest, TikTok and Twitter names (if any).

Part-time hours: 30 per week, to include approx. 1.5 hours each Saturday and Sunday to respond to customer queries, repost stories etc.


Salary: Competitive salary dependent on experience.  A bonus package will be available for reaching set targets re increasing the number of followers on each SM channel, the quality of the content produced and engagement.

For vacancies at our sister company visit

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From Guildford and beyond, navigate to the A31 dual carriage way heading westbound. Continue for 3.8 miles and take the exit for Seale/Tongham/Runfold, following signs for Runfold (or The Packhouse!). Turn right at the following 2 junctions, continue on Guildford Road and turn right onto Tongham Road.

From Central Farnham, Bentley, Alton and beyond, navigate from your local area to the A31 and head east-bound. Once you have reached the Shepherd & Flock roundabout, take the exit Guildford/Woking/Camberley.
Once back on the A31, prepare to immediately tale the slip road for Runfold. At the junction after you have followed the slip road, turn left and then turn left again, and you are at The Packhouse.