Discover Packhouse in Surrey — over 60 independent shops offering interiors, pre-loved treasures, fashion, gifts, vintage finds, dining, coffee, and unique day-out experiences near Farnham. Father's Day Sunday 21st June Book your table The Packhouse Store, Farnham Get inspired Packhouse | Independent Shopping, Interiors, Vintage & Pre-Loved Finds & Dining in Surrey A shopping experience like no other... Over 60 independent shops, vintage finds, delicious food and beautiful spaces. All in the heart of the surrey countryside. Explore Our Traders | Book a Table PLAN YOUR VISIT Independent traders Over 60 independent businesses offering home, lifestyle, fashion and more. Vintage & Pre-loved finds Discover one-of-a-kind pieces and timeless treasures for every home. Eat & Drink Enjoy seasonal menus in our restaurant and cafe, open 7 days a week. A Day Out in Surrey Beautiful surroundings, free parking and something for everyone. DISCOVER THE PACKHOUSE Curated spaces. Inspired by living well. Packhouse is home to a carefully curated collection of independent shops and makers. From beautiful interiors and vintage pieces to thoughtful gifts and handmade goods, you'll find inspiration around very corner. EXPLORE OUR STORE FURNITURE AVAILABLE TO TAKE HOME SAME DAY OUR TRADERS Meet a few of our wonderful traders. SOFT FURNISHINGS A selection of Kiln Rugs and antiques from around the world. PICTURE GALLERY Beautiful framed prints from historic maps to sport memorabilia. COLOURFUL INTERIORS Handmade Lampshades for every style of interior. ARMCHAIRS Leather armchairs and occasional chairs for all rooms. RECLAIMED FURNITURE Solid wood furniture and vintage kitchenware that will give you all the feels. FURNITURE PAINT Frenchic Al fresco furniture paint for creative DIY projects. DECOR & GIFTS Contemporary pieces that give a nostalgic vibe to your home. VINTAGE ITEMS Vintage treasure for your home. Fill your home with unique finds. CASHMERE CORRIDOR All the colours of the rainbow for him and her in this preloved fashion corner. UNIQUE WALL ART Quirky prints for the modern home and interior. COASTAL CORNER Colourful nautical art and homewares for the contempoary seaside home. VIEW ALL TRADERS EAT & DRINK Eat well. Relax. Enjoy the moment. From hearty breakfasts to long lunches and delicious desserts, our sister restaurant and takeaway cafe are the perfect place to pause and indulge. BOOK A TABLE VIEW MENUS Summer at The Packhouse Warm lazy summer days, seasonal flavours and new finds arriving in store every day. WHATS ON THIS SEASON DISCOVER Independent Shopping Near Farnham Packhouse is one of Surrey’s most unique shopping destinations, bringing together carefully selected independent traders, vintage collections, home interiors, artisan makers, and lifestyle brands. Whether you are searching for statement furniture, vintage treasures, thoughtful gifts, seasonal décor, fashion accessories, or inspiration for your home, every visit offers something new to discover. LEARN MORE Loved by our community 4.4 (871 reviews) Read Reviews Sarah B ⭐⭐⭐⭐⭐ "Always has high-quality, unique pieces that can be used in so many creative ways to elevate any room of the house. Great coffee in the little café as well, so well worth a weekend visit." Rhoda ⭐⭐⭐⭐⭐ "What a treasure trove of gift ideas, room décor, garden ornaments, high-quality clothing, artwork and more around every corner. Beautifully displayed." Janet C ⭐⭐⭐⭐⭐ "Recommend if you like unusual shopping. Beautiful reclaimed furniture, lighting, cards, garden furniture, clothing and more. A restaurant and coffee shop too, with free parking."

Discover The Packhouse — a unique countryside destination with antiques, interiors, fashion, and two on-site dining options: The Palm House Restaurant and The Coffee House café. EAT & DRINK Nestled in the heart of the countryside, The Packhouse is more than a unique shopping destination — it’s a place to unwind, explore, and enjoy. Set within a charming 400-year-old former hop kiln, we bring together an inspiring mix of antiques, interiors, gifts, fashion, and so much more. When you’re ready for a pause, our on-site dining offers something for every appetite. The Palm House Restaurant provides a relaxed, fully serviced dining experience where booking is recommended. Enjoy everything from hearty full breakfasts and light bites to indulgent afternoon teas, all served in a beautiful, welcoming setting. For a quicker stop, The Coffee House is our takeaway refreshment café, complete with outdoor seating — perfect for drinks, snacks, and a little fresh air between browsing. Whether you’re joining us to shop, dine, or simply enjoy the atmosphere, we look forward to welcoming you to The Packhouse. The Palm House Restaurant For a stylish sit-down experience, we invite you to The Palm House Restaurant . This beautiful daytime restaurant offers a glamorous setting for breakfast, brunch, or lunch — the perfect spot for a leisurely meal with friends or family. Due to its popularity, we highly recommend booking in advance to avoid disappointment. Book online The Coffee House Takeaway Cafe For something more casual, head to The Coffee House , where you’ll find a tempting selection of takeaway refreshments including hot drinks, cakes, and light bites. You’re welcome to enjoy your treats outdoors or in one of our charming garden pods. Feel free to wander the grounds or browse the store with your drink in hand. More Information

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A retail or workshop space availble for hire, located in the grounds of The Packhouse, farnham. Daily or week hire availble, all bookable online. Pop-up Shops We offer three flexible temporary rental spaces available for daily hire — perfect for one-off events or recurring bookings. Located along the walkway from the main car park to the shop entrance: Welcome Pop-up 1 – from £15 per day Welcome Pop-up 2 – from £20 per day Located beside the restaurant: The Summerhouse – from £40 per day Browse photos and view internal measurements for each space below. You can also upload your Public Liability Insurance and complete your booking online. Upload Documents & Book Prices Welcome Pop-Up 1 Welcome Pop-Up 2 The Summerhouse Pop-Up The Space Welcome Area Pop-up 1 The perfect place to host a mini art gallery or small pop-up shop. Internal Space - 1.7m x 1.1m The space is empty so you can bring your own tables and displays. Heating & Light A small heater for the winter, plug sockets and open doors. Location Next to the Main Car park & shop entrance door. Room to stand outside and under the small awning. No gazebo area . Welcome Area Pop-up 2 The perfect place to host a pop-up shop. Internal Space - 2m x 2m The space is empty so you can bring your own tables & displays. Heating & Light A small heater for the winter, plug sockets and open doors. Location Straight outside is the main walk way to the main till for The Packhouse Store. No awning or gazebo area. The Summerhouse Ideal for workshops or larger pop up shops Internal Space - 2.37m x 3.77m Workshops- 6 person max. One Large table inside. Heating & Light A small heater for the winter, plug sockets, windows and doors. Patio Area - 3m x 3m Feel free to bring a gazebo Location Outside The Palm House restaurant and side door to The Packhouse Timings 1 Day Hire Monday - Saturday Load in from 9.35am 10am - 5.00pm Sunday + Bank Holidays (closed Easter Sunday, Christmas Day, Boxing Day) Load in from 9.35am 10am-4.00pm After the week end Friday is our busiest day for footfall. Prices WELCOME POP-UP 1 Monday - Friday SINGLE DAY £15 Bookable online Saturday & Sunday SINGLE DAY £20 Bookable via request email WELCOME POP-UP 2 Monday - Friday SINGLE DAY £20 Bookable online Saturday - Sunday SINGLE DAY £25 Bookable via request email SUMMERHOUSE POP-UP Monday - Friday PER DAY £40 Bookable online Saturday - Sunday PER DAY £50 Bookable online 1 Before View You can view the space during normal opening hours. No appointment needed. Rental Contract Please view our rental contract and other legal documents in our Help Centre here. Public Liability Insurance. Must be uploaded before you book. Payments You will need Personal 4G wifi on your phone and a mobile payment system to be able to take card payments. Please note: we advertise as a cashless site. Social Media Follow #packhousefarnham on any social media platform. Tag us in your event advertisement in the run up to your booking. Terms & Conditions You will need to staff the space in order to take payment and have your own public liability insurance. Please Note: Sale of goods/services is subject to approval and may be refused without explanation, The Packhouse reserve the right to modify, improve and move our Pop-Up Spaces to a suitable alternative if required. Full T&C's available here View Rental Contract BOOK NOW Please note: All future bookings are non-refundable as of 18-March 2026 Step 1 UPLOAD INSURANCE UPLOAD PDF HERE Step 2 BOOK ONLINE (Monday - Friday Dates) Pop-up 1 Pop-up 2 Summerhouse OR (Saturday- Sunday Dates) Pop-up 1 or 2 - Email Summerhouse - Peak During Sign in From 9.35am at the shop front desk Load in The main car park open at 9.30am. YOU CANNOT ACCESS THE SITE EARLY. Free Parking For you and your clients. Please remove your car to the overflow car park after load in. No Wifi Personal 4G wifi will be needed from your own personal phone. Health & Safety No canvasing away from pitch, no alcohol/cigarettes to be consumed by staff, please do not block walkways or leave your pitch unattended. Please do not spread out beyond your pitch 2 After Closing The site must be vacated 30mins before store closure. The Car park is locked when store closes. Tidy up All rubbish must be removed and the space left as you found it - thank you. Sign out Please sign out at the front desk when leaving. Photos Please tag us in your event advertisement and anything shared on the day. Lockable Space - Summerhouse only You are welcome to leave stock up overnight if you book a string of consecutive days. Please note: this is at your own risk. Refunds/Transfers bookings are non-refundable but date transfers will be offered if 14 days notice is given. 3 Welcome Pop-up 2 Welcome Pop-up 1 The Summerhouse Pop-up Previous Events

Review terms of use for Packhouse. Understand our policies regarding the use of our website, including user responsibilities, privacy, and legal information. Help Centre & Information ← Back to Help Centre ← Back to Main Site Terms of Use On this page you can find the Terms of Use of our website. There are two Terms on this page: the Terms and Conditions of Use, and the Terms and Conditions of the Sale of Goods on our website. These terms apply to your use of the website regardless of one another. If you have any questions regarding our Terms of Use, please e-mail info@packhouse.com . Last Updated: 10th August 2025 15:00 GMT+1 Terms and Conditions of Use Introduction These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and The Packhouse Limited, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately. In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by The Packhouse Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Packhouse Limited and accessing the Website in connection with the provision of such services. You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age. Intellectual property and acceptable use 1. All Content included on the Website, unless uploaded by Users, is the property of The Packhouse Limited, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission 2. You may, for your own personal, non-commercial use only, do the following: a. retrieve, display and view the Content on a computer screen 3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of The Packhouse Limited. 4. You acknowledge that you are responsible for any Content you may submit via the Website, including the legality, reliability, appropriateness, originality and copyright of any such Content. You may not upload to, distribute or otherwise publish through the Website any Content that (i) is confidential, proprietary, false, fraudulent, libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable; (ii) may constitute or encourage a criminal offence, violate the rights of any party or otherwise give rise to liability or violate any law; or (iii) may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam." You may not use a false email address or other identifying information, impersonate any person or entity or otherwise mislead as to the origin of any content. You may not upload commercial content onto the Website. 5. You represent and warrant that you own or otherwise control all the rights to the Content you post; that the Content is accurate; that use of the Content you supply does not violate any provision of these terms and conditions and will not cause injury to any person; and that you will indemnify The Packhouse Limited for all claims resulting from Content you supply. Prohibited use 6. You may not use the Website for any of the following purposes: a. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website; b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order; c. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner. Registration 7. You must ensure that the details provided by you on registration or at any time are correct and complete. 8. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively. 9. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions. 10. You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights. Password and security 11. When you register on this Website, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone. 12. If we have reason to believe that there is or is likely to be any misuse of the Website or breach of security, we may require you to change your password or suspend your account. Links to other websites 13. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of The Packhouse Limited or that of our affiliates. 14. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. 15. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them. Privacy Policy 16. Use of the Website is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the following: www.packhouse.com/privacy. Availability of the Website and disclaimers 17. Any online facilities, tools, services or information that The Packhouse Limited makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. The Packhouse Limited is under no obligation to update information on the Website. 18. Whilst The Packhouse Limited uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers. 19. The Packhouse Limited accepts no liability for any disruption or non-availability of the Website. 20. The Packhouse Limited reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise. Limitation of liability 21. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law. 22. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control. 23. To the maximum extent permitted by law, The Packhouse Limited accepts no liability for any of the following: a. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities; b. loss or corruption of any data, database or software; c. any special, indirect or consequential loss or damage. General 24. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected. 25. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version. 26. These terms and conditions together with the Privacy Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions. 27. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions. 28. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected. 29. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. 30. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts. The Packhouse Limited details 31. The Packhouse Limited is a company incorporated in England and Wales with registered number 4677781 whose registered address is Hewett's Kilns, Tongham Road, Runfold, Surrey, GU10 1PJ and it operates the Website www.packhouse.com . The registered VAT number is GB812564246. You can contact The Packhouse Limited by email on info@packhouse.com . Terms and Conditions of the Sale of Goods on this website Please read all these terms and conditions. As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us on 01252 781010. Application 1. These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are The Packhouse Limited a company registered in England and Wales under number 4677781 whose registered office is at Hewett's Kilns, Tongham Road, Runfold, Surrey, GU10 1PJ with email address info@packhouse.com ; telephone number 01252 781010; (the Supplier or us or we). 2. These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions. Before placing an order on the Website, you will be asked to agree to these Terms and Conditions by clicking on the button marked 'I Accept'. If you do not click on the button, you will not be able to complete your Order. You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old. Interpretation 3. Consumer means an individual acting for purposes which are wholly or mainly outside their trade, business, craft or profession; 4. Contract means the legally-binding agreement between you and us for the supply of the Goods; 5. Delivery Location means the Supplier's premises or other location where the Goods are to be supplied, as set out in the Order; 6. Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored; 7. Goods means the goods advertised on the Website that we supply to you of the number and description as set out in the Order; 8. Order means the Customer's order for the Goods from the Supplier as submitted following the step by step process set out on the Website; 9. Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website; 10. Website means our website www.packhouse.com on which the Goods are advertised. Goods 11. The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied. 12. In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate. 13. All Goods which appear on the Website are subject to availability. 14. We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes. Personal information 15. We retain and use all information strictly under the Privacy Policy. 16. We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this. Basis of Sale 17. The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay. 18. The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly. 19. A Contract will be formed for the sale of Goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract. 20. Any quotation is valid for a maximum period of 14 days from its date, unless we expressly withdraw it at an earlier time. 21. No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing. 22. We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business. Price and Payment 23. The price of the Goods and any additional delivery or other charges is that set out on the Website at the date of the Order or such other price as we may agree in writing. 24. Prices and charges include VAT at the rate applicable at the time of the Order. 25. You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Goods. Delivery 26. We will deliver the Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into. 27. In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if: a. we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or b. after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances and we have not delivered within that period. 28. If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract. 29. If you were entitled to treat the Contract at an end, but do not do so, you are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if you do this, we will (in addition to other remedies) without delay return all payments made under the Contract for any such cancelled or rejected Goods. If the Goods have been delivered, you must return them to us or allow us to collect them from you and we will pay the costs of this. 30. If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially impair the value of the goods or the character of the unit) you cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them. 31. We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them. 32. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges. 33. If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them. 34. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them. Risk and Title 35. Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you. 36. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them. Withdrawal, returns and cancellation 37. You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability. 38. This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances: a. goods that are made to your specifications or are clearly personalised; b. goods which are liable to deteriorate or expire rapidly; c. goods that have been labelled or advertised as 'As Found, 'AF', or any other marking to denote damage prior to a sale. 39. Also, the Cancellation Rights for a Contract cease to be available in the following circumstances: a. in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery. Right to cancel 40. Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason. 41. The cancellation period will expire after 14 days from the day on which you acquire, or a third party, other than the carrier indicated by you, acquires physical possession of the last of the Goods. In a contract for the supply of goods over time (ie subscriptions), the right to cancel will be 14 days after the first delivery. 42. To exercise the right to cancel, you must inform us of your decision to cancel this Contract by a clear statement setting out your decision (eg a letter sent by post or email). You can use the attached model cancellation form, but it is not obligatory. In any event, you must be able to show clear evidence of when the cancellation was made, so you may decide to use the model cancellation form. 43. You can also electronically fill in and submit the model cancellation form or any other clear statement of the Customer's decision to cancel the Contract on our website www.packhouse.com . If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation in a Durable Medium (eg by email) without delay. 44. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired. Effects of cancellation in the cancellation period 45. Except as set out below, if you cancel this Contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). Deduction for Goods supplied 46. We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (ie handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss. Timing of reimbursement 47. If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than: a. 14 days after the day we receive back from you any Goods supplied, or b. (if earlier) 14 days after the day you provide evidence that you have sent back the Goods. 48. If we have offered to collect the Goods or if no Goods were supplied, we will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract. 49. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. Returning Goods 50. If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us at Hewett's Kilns, Tongham Road, Runfold, Surrey, GU10 1PJ without delay and in any event not later than 14 days from the day on which you communicate to us your cancellation of this Contract. The deadline is met if you send back the Goods before the period of 14 days has expired. You agree that you will have to bear the cost of returning the Goods. 51. For the purposes of these Cancellation Rights, these words have the following meanings: a. distance contract means a contract concluded between a trader and a consumer under an organised distance sales or service-provision scheme without the simultaneous physical presence of the trader and the consumer, with the exclusive use of one or more means of distance communication up to and including the time at which the contract is concluded; b. sales contract means a contract under which a trader transfers or agrees to transfer the ownership of goods to a consumer and the consumer pays or agrees to pay the price, including any contract that has both goods and services as its object. Conformity 52. We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation. 53. Upon delivery, the Goods will: a. be of satisfactory quality; b. be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and c. conform to their description. 54. It is not a failure to conform if the failure has its origin in your materials. 55. We will provide the following after-sales service: The seller will offer a delivery service, outsourced to a pre-agreed delivery company. The seller's delivery service is a door to door service only. Please see our Delivery Policy for more information. Successors and our sub-contractors 56. Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its obligations under the Contract. The Supplier will not be liable for the acts of any sub-contractors who it chooses to help perform its duties, though it will endeavour to ensure the best service possible. Circumstances beyond the control of either party 57. In the event of any failure by a party because of something beyond its reasonable control: a. the party will advise the other party as soon as reasonably practicable; and b. the party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery and any right to cancel, below. Privacy 58. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information. 59. These Terms and Conditions should be read alongside, and are in addition to our policies, including our privacy policy (www.packhouse.com/privacy-policy). 60. For the purposes of these Terms and Conditions: a. 'Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to the GDPR. b. 'GDPR' means the UK General Data Protection Regulation. c. 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR. 61. We are a Data Controller of the Personal Data we Process in providing Goods to you. 62. Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws: a. before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected; b. we will only Process Personal Data for the purposes identified; c. we will respect your rights in relation to your Personal Data; and d. we will implement technical and organisational measures to ensure your Personal Data is secure. 63. For any enquiries or complaints regarding data privacy, you can e-mail: info @packhouse.com. Excluding liability 64. The Supplier does not exclude liability for: (i) any fraudulent act or omission; or (ii) for death or personal injury caused by negligence or breach of the Supplier's other legal obligations. Subject to this, the Supplier is not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to the Customer's business, trade, craft or profession which would not be suffered by a Consumer - because the Supplier believes the Customer is not buying the Goods wholly or mainly for its business, trade, craft or profession. Governing law, jurisdiction and complaints 65. The Contract (including any non-contractual matters) is governed by the law of England and Wales. 66. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland. 67. We try to avoid any dispute, so we deal with complaints in the following way: If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days..

Explore Packhouse's Gallery for a visual showcase of our exquisite antique furniture. Discover unique, timeless pieces that add charm and elegance to any space. GALLERY Scroll through our gallery and- or - view our live instagram feed below.

Understand Packhouse's commitment to your privacy. Learn how we collect, use, and protect your personal information. Review privacy practices and your rights. Help Centre & Information ← Back to Help Centre ← Back to Main Site Privacy Policy We advise that you read our Privacy Policy so that you understand your rights and obligations when using our site. If you have any questions please e-mail us on info@packhouse.com Last Updated 3rd Feb 2025 13:30 BST Anchor 1 Privacy Policy This privacy policy applies between you, the User of this Website, and The Packhouse Ltd, the owner and provider of this Website. The Packhouse Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms of Use . Please read this privacy policy carefully. Definitions and Interpretation In this privacy policy, the following definitions are used: Data: Collectively all information that you submit to The Packhouse via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws. Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies). Data Protection Laws: Applicable laws relating to the processing of personal Data, including the Data Protection Act 2018 and the UK GDPR. The Packhouse, we, or us: The Packhouse Ltd, a company incorporated in England and Wales with registered number 4677781 whose registered office is at Hewett's Kilns, Tongham Road, Runfold, Surrey, GU10 1PJ. UK and EU Cookie Law: The Privacy and Electronic Communication (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. User or you: Any third party that accesses the Website and is not employed by The Packhouse Ltd and acting in the course of their employment. Website: The website that you are currently using, www.packhouse.com , and any sub-domains of this site unless expressly excluded by their own terms and conditions. In this privacy policy, unless the context requires a different interpretation: References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy. A reference to a person includes firms, companies, government entities, trusts and partnerships. "Including" is understood to mean "including without limitation". Reference to any statutory provision includes any modification or amendment of it. The headings and sub-headings do not form part of this privacy policy. Scope of this Privacy Policy This privacy policy applies only to the actions of The Packhouse Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. For purposes of the applicable Data Protection Laws, The Packhouse Ltd is the "data controller". This means that The Packhouse Ltd determines the purposes for which, and the manner in which, your Data is processed. Data Collected We may collect the following Data, which includes personal Data, from you: Name. Date of birth. Gender. Profession. Contact Information such as email addresses and telephone numbers. Demographic information such as postcode, preferences, and interests Financial information such as credit/debit card numbers. IP address (automatically collected). Web browser type and version (automatically collected). Operating system (automatically collected). A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected). How We Collect Data We collect Data in the following ways: Data is given to us by you. Data is collected automatically. Data Given by You The Packhouse will collect your Data in a number of ways, for example: When you contact us through the Website, by telephone, post, e-mail or any other means. When you register with us and set up an account to receive our products/services. When you enter a competition or promotion through a social media channel. When you make payments to us, through this Website or otherwise. When you elect to receive marketing communications from us. When you upload Public Liability Insurance when renting a Pop-up Shop When you use our services. Data Collected Automatically To the extent that you access the Website, we will collect your Data automatically, for example: We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on our site, see the section below headed “Cookies”. Our Use of Data Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: Internal record keeping. Improvement of our products/services. Transmission by email of marketing materials that may be of interest to you. Contact for market research purposes which may be done using email, telephone, fax, or mail. Such information may be used to customize or update the Website. We may use your Data for the above purposes if we deem it necessary for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section “Your Rights” below). Marketing and Consent For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft opt-in: Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting, for example, by checking a tick box that we provide. If you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your Rights” below. Legal Basis for Processing When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Who We Share Data With We may share your Data with the following groups of people for the following reasons: Our employees, agents, and/or professional advisors - to be able to contact you, organize meetings, and other administrative duties. Third-party service providers who provide services to us which require the processing of personal data - such as courier services to deliver your order. Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties. Keeping Data Secure We will use technical and organizational measures to safeguard your Data, for example: Access to your account is controlled by a password and a user name that is unique to you. We store your Data on secure servers. Storage of Traders' Certificates of Public Liability Insurance Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology). How We Store Traders' Certificates All certificates are securely stored in digital format within our encrypted database, accessible only to authorized personnel. Access to traders' PL certificates is restricted to personnel with explicit authorisation and is monitored regularly to ensure compliance with our data protection standards. Duration: Traders' certificates are retained for the duration of the active trading relationship and for a period necessary to comply with legal obligations and resolve any disputes or issues. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@packhouse.com Data Retention Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes. Your Rights You have the following rights in relation to your Data: Right to access – the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. Right to erase – the right to request that we delete or remove your Data from our systems. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. Right to data portability – the right to request that we move, copy, or transfer your Data. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address info@packhouse.com. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk . It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. Linking to Other Websites This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. Changes of Business Ownership and Control The Packhouse may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of The Packhouse. Data provided by Users will, where it is relevant to any part of our business, be transferred to the new owner or newly controlling party, in accordance with this privacy policy. In the above instances, we will take steps with the aim of ensuring your privacy is protected. Cookies This Website may place and access certain Cookies on your computer. The Packhouse uses Cookies to improve your experience of using the Website and to improve our range of products/services. The Packhouse has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to those Cookies. By consenting to the placing of Cookies, you are enabling The Packhouse to provide a better experience and service to you. You may deny consent to the placing of Cookies, though this may impact some functionality of the Website. This Website may place the following types of Cookies: Strictly necessary cookies: Required for the operation of our website. Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around the Website.

Find answers to your questions at Packhouse's Help Centre. Get support on orders, shipping, returns, and more. We're here to assist you with all your needs. Help Centre & Information ← Back to Main Site Help Centre & Information FAQs See the answers to our Frequently Asked Questions Privacy Policy and other important information Terms of Use Read the terms of use of our website and online shop Data Request For information we may have stored about you Delivery & Returns Policy Bookings Policy and Pop-up Rental Contract Contact Us

Discover exquisite antique furniture at Packhouse. Shop our curated collection of timeless pieces to enhance your home decor with unique, vintage charm. View our social media gallery to see our latest products Online Shop The Packhouse Store, Farnham Visit US TODAY View our Social Media Gift Cards online Over 60+ Independent Traders You are guaranteed to find something unique Welcome to Packhouse, Farnham. A shopping experience like no other. More than just a store and far beyond a typical antique emporium, we are home to over 60 small, independent businesses , including Pop-up shops , each offering distinctive style, design, and inspiration in a unique setting. Our Traders Opening Hours At Packhouse, we pride ourselves on curating an eclectic mix of high-quality homewares and vintage furniture that cater to diverse tastes and preferences. Our carefully selected vendors bring their unique flair and creativity to every corner of our space, ensuring that each visit reveals new treasures waiting to be discovered. More info... Open 7 days a week 10am - 5.30pm Bank Holidays 10am - 4.30pm Restaurant As you explore our charming venue, take a coffee break in one of our luxury garden pods or enjoy a delightful meal at The Palm House restaurant . Book your table Takeaway For those on the go, The Coffee House offers a selection of delicious takeaway options, allowing you to savour your experience even when you're not here. More info...

Book a Pop-up Shop in the Welcome area of The Packhouse store. Sign up to the booking portal and upload your Public Liabilty Insurance. Booking Calendar Please select the days you are looking for +1day (as this is a hotel booking system)

Find answers to common questions about Packhouse. Learn more about our antique furniture, shopping experience, orders, shipping, returns, and customer support. Help Centre & Information ← Back to Help Centre ← Back to Main Site Frequently Asked Questions FAQ's Frequently asked questions Event Spaces Restaurant & Dining Customer Services Shopping Accessibility What event spaces do you offer? We have a fantastic selection of pop-up spaces located in the Packhouse outside areas. Pop in to see the spaces availble for rent and then book online. How do I become a trader? If you are interested in trading within The Packhouse, please email desk@packhouse.com along with a bit of information about yourself and what you sell. We will come back to you and let you know if we have any space available. Is there a rental contract? Yes, whenever you make a booking through our online system, you must agree to the terms and condition of the Rental Contract. Do I need any insurance? If you are planning on running events for the public, such as workshops, pop-up shops, or classes, you have Public Liability Insurance. Before you book, you need to upload a PDF/scan of this insurance via your Dashboard. If you are holding a private event, such as a baby shower or dinner, then you do not need insurance. What is you busy days? We find the pop up shops that come every month and advertise the fact staying over 3 consecutive days in a row are the most successful. Wet weekends are the busiest, followed by Friday. The Packhouse Ltd Terms and Conditions of Trading (In-Store) This agreement sets out the terms and conditions under which The Packhouse Limited shall supply and the Customer (the purchaser of goods in-store) agrees to acquire the goods or services set out on the Customer's receipt or invoice. 1. The Packhouse Limited may act as agent in the relevant terms of this Agreement for traders who own the Goods or provide the Services ('Traders') 2. Where the Services include delivery by The Packhouse Limited of the Goods to the Customer's address, such Services shall not include the disassembly and reassembly of the Goods, taking the Goods upstairs or on to additional addresses. Once over the threshold of the Customer's property, the 'Delivery' is no longer covered by The Packhouse Limited insurance. 3. Delivery to any other carrier is deemed to be delivered to the Customer and The Packhouse Limited shall not have liability for Goods damaged in transit by any other such carrier or third party. 4. Furniture items which require a 2 man lift may not be returned once delivered unless such Goods are faulty and the said fault has not been notified to the Customer prior to the delivery or collection, or where the Goods do not meet the description. Any damage you believe has been made during this delivery process must be perorated to Customer Services at The Packhouse within 24 hours of delivery. 5. No guarantees or warranties are supplied in connection with the goods, unless otherwise stated on the price ticket. Care and consideration should be given when introducing old and antique furniture into climatically new environments, as panels may expand or contract. Please ensure you fully inspect goods before purchase. This does not affect your statutory rights. 6. Title shall pass to Customer only on receipt of full payment of all monies due. 7. If the Customer has reserved Goods and has not collected or paid in full for the Goods by 10.30am the following day, The Packhouse Limited has the right to return the goods for sale. If the Customer has ordered and paid for the Goods and has not collected or organised Delivery with The Packhouse within a period of 7 days, The Packhouse Limited reserves the right to charge storage rates until the date of collection or Delivery is organised. Storage rates are charged at £25 per day. Please note The Packhouse Limited does not have storage facilities for Trader stock. 8. Other than death, personal injury or fraudulent misrepresentation the total liability to The Packhouse Limited, in contract, Tort or other shall be limited to the sum paid for the Goods or Services. 9. The Contract (Rights of Third Parties) Act 1999 shall not apply to the terms of this agreement. 10. This agreement sets out the entire agreement between The Packhouse Limited and the Customer for the supply of Goods or Services. Both parties agree that they have not relied on any statements, warranties, or representations not set out herein when entering into this Agreement. 11. The Customer agrees that all used items are sold as seen.