Our new restaurant - The Palm House - is now open! Online booking is now available - click here to book your table →

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Help Centre & Information

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Help Centre & Information

Your guide to shopping online and in-store at The Packhouse

See the answers to our Frequently Asked Questions

Read our Privacy Policy and other important information

Read the terms of use of our website and online shop

Submit a request for a copy of all the data we may have stored about you

Delivery and Returns Policy

Read our policy on our shipping methods, liabilities, and our returns and refund policy.

Click here to be taken to our Contact Us page, where you can find all the information you need to reach a member of our team.

Bookings Policy

View our bookings policy and Rental Contract for the Old Summerhouse

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Our ever-changing interior and lifestyle store set in a 400-year-old ex-Hop Kiln is full of handpicked items to give your space some soul. Located within the Surrey Hills between Guildford and Farnham, we sell a huge variety of vintage, antique and one-off buys from furniture and interior finishing touches to gifts and fashion accessories. You won’t find a more exciting and diverse mix anywhere else. We’re home to over 60 independent traders who sell unique items sourced from around the world.

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The Packhouse, Hewett's Kilns, Tongham Road, Runfold, Surrey, GU10 1PJ

© 2021 The Packhouse Ltd

Registered in England & Wales 4677781

The Packhouse Ltd is an Appointed Representative of Boleyn Events Ltd t/a Funding Falcon which is Authorised and Regulated by the Financial Conduct Authority.

The Packhouse Ltd (FRN 948218) has been added as an Appointed Representative under Boleyn Events Limited (FRN:743100).

Effective date: 30/03/21