Meet the dedicated team at Packhouse. Learn about the passionate individuals behind our curated collection of antique furniture and great customer service. Meet The Team Behind every visit to Packhouse is a friendly team dedicated to creating one of Surrey's most unique shopping experiences. From welcoming visitors to supporting over 60 independent retailers, our team helps make Packhouse a favourite destination for shopping, dining and seasonal events near Farnham, Guildford and the Surrey Hills. Meet our independent retailers OUR TEAM We are very lucky to have a wonderful in-store team. They are able to advise you on everything from flower arranging, interior design or sourcing unique items for your home. View current vacancies below . Talk to the team in store or email for more information here. "Whether you're looking for independent shopping in Surrey, antiques near Farnham, home interiors, gifts, or somewhere to enjoy lunch with friends, our team is here to help you make the most of your visit." - Debbie Front of House CURRENT OPPORTUNITIES The Packhouse Store No positions available at this time. The Palm House Restaurant www.palm-house.co.uk Please send your cv to the team here T To apply please email here with cv attached. Meet-the-team FAQ's Who owns Packhouse? Packhouse is an independent, family-owned business with a passion for supporting local entrepreneurs, makers and independent retailers. Since opening its doors, Packhouse has grown into one of Surrey's most distinctive shopping destinations, bringing together over 60 independent businesses in a beautifully restored historic setting. Our team is dedicated to creating a welcoming place where visitors can shop, dine and discover something new with every visit. How many people work at Packhouse? Packhouse is supported by a dedicated in-house team who work alongside more than 60 independent retailers and their staff. Together, they create a vibrant community of café and restaurant teams, event organisers and customer service professionals, all working to make every visit enjoyable and memorable. Can I contact a member of the team? Absolutely. Our friendly team is always happy to help with enquiries about visiting Packhouse, accessibility, retail opportunities, events or anything else you need. You can contact us by phone, email or by using the contact form on our website, and we'll make sure your enquiry reaches the right member of the team. How do I become a retailer? We're always interested in hearing from passionate independent businesses, makers, designers and entrepreneurs who would like to join the Packhouse community. Whether you're looking for a permanent retail space or a pop-up opportunity, we'd love to hear from you. Visit our Become a Retailer page or get in touch to discuss current availability and find out how your business could become part of one of Surrey's leading independent shopping destinations. Can I hire space for an event? Yes. Packhouse offers a unique setting for selected events, pop-up experiences, brand activations and community gatherings. If you're interested in hiring space or partnering with us for an event, please contact our team with details of your proposal and we'll be happy to discuss the available options.

Meet over 60 independent traders at The Packhouse in Farnham. Discover home interiors, vintage furniture, fashion, gifts, antiques and artisan businesses. INDEPENDENT SHOPPING IN SURREY Discover over 60 Independent Traders at The Packhouse Farnham From vintage furniture and home interiors to handmade gifts, jewellery, fashion and one-of-a-kind treasures, The Packhouse brings together over 60 independent businesses under one roof. Plan your visit Become a trader 60+ Independent traders NEW STOCK Arriving Daily FREE Parking 7 Days a week WHY VISIT THE PACKHOUSE More Than Shopping Set within a beautifully restored 400-year-old former hop kiln, The Packhouse is home to over 60 carefully selected independent traders. Every corner offers something different. Browse vintage furniture, handcrafted homewares, artisan gifts, fashion, jewellery, antiques and decorative pieces sourced from around the world. Because many items are one-offs, no two visits are ever the same. Plan your visit View a few of our wonderful trader areas VINTAGE PIECES Antique Chinese porcelain to vintage floor globes. RETRO WALL ART Colourful prints to liven up your interior. VINTAGE CLOTHING Tailored vintage clothing collection hand picked by our trader from across the globe. BATH & BODY PRODUCTS Handmade in Britain. HANDMADE BUNTING Available to take away or order personalisation HAND-PRESSED ARTWORK Delicate pressed flowers, each frame combination is unique. COPPER & SILVER Copper kitchenware and silver cutlery. SEASONAL CLOTHING A variety of different clothing brands and designers for all weather HAND-STITCHED SOFT FURNISHINGS Hand appliquéd fabric cushions and throws made by a local artist. CARDS Humorous cards that will get you giggling. COASTAL CORNER Colourful nautical art and homewares for the contempoary seaside home. FASHION BOUTIQUE Visit our Fashion floor on the Mezzanine for a variety of different styles. RETRO DECOR From retro branded themed decorative storage to bright vintage signs. GIFTS & ORNAMENTS Nostalgic reproductions to remind you of times gone by VINTAGE ITEMS Vintage treasure for your home. Fill your home with unique finds. DECOR & GIFTS Contemporary pieces that give a nostalgic vibe to your home. CASHMERE CORRIDOR All the colours of the rainbow for him and her in this preloved fashion corner. WATERPROOF JEWELLERY Handcrafted jewellery that will withstand our modern lifestyles. RECLAIMED FURNITURE Solid wood furniture and vintage kitchenware that will give you all the feels. UNIQUE WALL ART Quirky prints for the modern home and interior. MINI PRINTS Mini wall art for the nature lover. FURNITURE PAINT Frenchic Al fresco furniture paint for creative DIY projects. SOFT FURNISHINGS A selection of Kiln Rugs and antiques from around the world. HAIR ACCESSORIES Unique hair grips and decorations. POTTERY A variety of pottery items from plant pots to hand thrown bowls and mugs. SUPPORTING SMALL BUSINESSES Shop Local & Independent When you shop at The Packhouse, you're supporting over 60 independent businesses, many based locally. Unlike large retailers, our traders personally source, create and curate their collections, bringing individuality, expertise and passion to every display. Meet the traders Shop online Our Traders Stock Our traders replenish their areas daily with beautiful stock sourced from all over the world, including: - Home & Interiors - Soft Furnishings - Cushions - Throws - Rugs - Decorative Accessories - Vases & Ceramics - Tableware - Glassware - Kitchenware - Home Fragrance - Clocks - Lighting - Wall Décor - Decorative Objects - Furniture - Reclaimed Furniture - Upcycled Furniture - Rustic Furniture - Sideboards - Dining Tables - Chairs - Cabinets - Bookcases - Gifts - Greeting Cards - Seasonal Gifts - Children's Gifts - Luxury Gifts - Handmade Gifts - Fashion - Scarves - Hats - Footwear - Vintage Accessories - Jewellery - Handmade Jewellery - Silver Jewellery - Contemporary Jewellery - Art & Collectables - Original Artwork - Prints - Sculpture - Pottery - Collectables - Vintage Maps - Books - Garden - Garden Décor - Planters - Outdoor Accessories - Vintage & Antiques - Vintage Homeware - Architectural Salvage - Curiosities - Retro Collectables - Mid-Century Furniture - Industrial Furniture Delivery available for any items you see in-store: Get a delivery quote The faces of the Independent business owners behind the pitch Load More BECOME A TRADER We're always looking for talented and passionate independent businesses to join our community. Choose your pitch or space Staffed tills included No need to man your pitch Join our waiting list today Find out more SMALL OR LARGE SPACES We rent spaces both small and large depending on your needs and the type of product you are looking to sell. From Antiques to Soft Furnishings, wall art to Furniture. WORRY-FREE CUSTOMER SERVICE You are responsible for merchandising and replenishing your area. Including pricing up and labelling your stock. There is no need to staff your area like a traditional shop: as we provide the staff and process payments for your items through our front till. TEST THE WATERS, POP UP SHOP As a Visiting Trader with a pop up shop? then you can rent our event space for pop up shop events. Find out more here . INTERESTED? HOW TO APPLY... Interested in joining The Packhouse? We'd love to hear from you. Simply email us with a brief introduction to your business, along with photos of your products and links to your website or social media (if applicable). Pitches are available on a minimum three-month contract, with rental prices depending on the size and location of the space. Every application is carefully reviewed to ensure it complements our existing mix of independent traders. As we receive a high volume of enquiries, we'll be in touch as soon as possible if a suitable opportunity becomes available. BE PART OF SOMETHING SPECIAL AT THE PACKHOUSE A community of independent businesses, makers and creators. Join our waiting list How many traders are at The Packhouse? The Packhouse is home to over 60 independent traders, offering everything from vintage furniture and home interiors to fashion, gifts, antiques and artisan products. New stock arrives daily, so every visit is different. Do I need to staff my own pitch? No. You are responsible for merchandising and replenishing your space, but our team handles all customer service and processes every sale through our staffed tills. How much does it cost? Pitch prices range from £50 to £1,050 per month depending on the size and location of the space. We'll discuss the most suitable options during your trader tour. Frequently asked questions General Accessibility Shopping Restaurant & Dining Independent Traders Pop-up shop rental Do you have a cafe or restaurant? Yes. Packhouse has both a takeaway café and The Palm House Restaurant on site. Whether you're looking for coffee and cake, breakfast, brunch or lunch, you'll find delicious food and drinks in a relaxed countryside setting. The restaurant is popular, so booking ahead is recommended.Please book here to avoid disappointment. Open 7 days a week. Do you offer a valuation service? No. We do not offer a valuation service at The Packhouse. Are pets allowed on the premises? Unfortunately, pets are not allowed inside The Packhouse shop or Restaurant buildings. However, they are welcome in the gardens and outdoor pods. Assistance dogs are welcome throughout the site. Is there parking available? Yes, we have a large car park just outside. Parking is free for all customers of both The Packhouse and the Restaurant. There are a couple of disabled spaces too, directly next to the pathway. What facilities are available for visitors? We offer a variety of facilities including a restaurant, outdoor seating, and accessible pathways. Additionally, we have a takeaway café and ample parking space. What are The Packhouse opening hours? Packhouse is open seven days a week.Monday to Saturday: 10:00am – 5:30pmSunday & Bank Holidays:10:00am – 4:30pmThe restaurant and takeaway café have their own opening hours, so we recommend checking before your visit if you're planning to dine. Unfortunately we do not buy anything of of the public... If you are interested in becoming a trader at The Packhouse, please contact info@packhouse.com with your details, business proposal and relevant photos of your stock. Where is Packhouse located? Packhouse is located near Farnham, Surrey, making it easily accessible from Guildford, Aldershot, Fleet, Farnborough and surrounding areas. With free parking and a destination shopping experience, it's an ideal location for temporary retail and pop-up shops. Is Packhouse dog-friendly? Well-behaved dogs are welcome in many of Packhouse's outdoor areas, including the outdoor café seating. Pet dogs are not permitted in indoor areas.Registered assistance dogs are welcome throughout the site and should be identifiable with the appropriate accreditation or ID where applicable. Emotional Support Animals (ESAs) are not permitted inside the buildings, even if they are being carried. Is parking free at Packhouse? Yes. Packhouse offers plenty of free on-site parking for all visitors, including accessible parking spaces and overflow parking during busy periods. Whether you're visiting for shopping, lunch or a day out, parking is free.For some special evening events where visitor numbers are limited, we ask for a parking donation. Any parking arrangements for these events will be clearly stated when booking or promoted in advance. What events are happening at Packhouse? Packhouse hosts a variety of seasonal events, late-night shopping evenings, pop-up shops, workshops and special showcases throughout the year. From festive celebrations to independent maker events and seasonal launches, there's always something new happening. Visit our What's On page or follow us on social media to see upcoming events. Can I book a pop-up shop at Packhouse? Yes. Packhouse regularly welcomes pop-up shops and independent businesses looking to showcase their products. If you're interested in becoming part of our thriving community of independent retailers, please head to our Traders tab, or get in touch with our team to discuss current opportunities and available spaces. Where is the address of The Packhouse store? Packhouse is located at Hewett's Kilns, Tongham Road, Runfold, Farnham, Surrey, GU10 1PJ. Conveniently positioned between Guildford, Farnham and the Surrey Hills, it's an easy day out with free parking and excellent road access. What makes Packhouse different from a shopping centre? Packhouse isn't a traditional shopping centre—it's an independent shopping destination filled with character, creativity and inspiration. Instead of national chain stores, you'll discover over 60 independent businesses offering carefully curated homeware, vintage furniture, fashion, gifts, antiques, artisan products and more. Set within a beautifully restored former hop kiln in the Surrey countryside, Packhouse combines shopping, dining and seasonal events into a memorable day out that you won't find anywhere else.

Find answers to your questions at Packhouse's Help Centre. Get support on orders, shipping, returns, and more. We're here to assist you with all your needs. Help Centre & Information ← Back to Main Site Help Centre & Information FAQs See the answers to our Frequently Asked Questions Privacy Policy and other important information Terms of Use Read the terms of use of our website and online shop Data Request For information we may have stored about you Delivery & Returns Policy Bookings Policy and Pop-up Rental Contract Contact Us

Accessibility information for visitors to Packhouse, including parking, access, facilities and visitor support. Making Your Visit Easy And Enjoyable We want every visitor to feel welcome and comfortable during their time at Packhouse. View step changes and flooring View our online accessibilty statement Opening Hours Open 7 days a week excluding Christmas Day, Boxing Day, New Years Day & Easter Sunday. Accessible Free Parking Free parking on site for all visitors. Overflow car park in adjacent field. Accessible spaces available Eat & Drink Our Restaurant has an Accessible toilet and ramp access. Support Animals Assistance dogs only with ID Accessible Parking We offer free parking on site, including accessible parking spaces conveniently located close to the entrance of The Palm House restaurant and café. Our parking areas provide easy access for visitors with reduced mobility, allowing you to enjoy your visit comfortably from arrival to departure. Ample free parking is available throughout the site for all visitors. Access Around Packhouse The Palm House restaurant benefits from accessible parking, step-free access via a ramp and accessible toilet facilities. As Packhouse is housed within a beautiful 400-year-old historic building, accessibility within some areas of the main store is limited due to the nature of the original structure. If you have specific accessibility requirements, we encourage you to contact us before your visit so we can help you make the most of your time with us. Facilities We want every visitor to feel comfortable during their visit. Facilities include: Accessible toilet facilities - within The Palm House Baby changing facilities- within The Palm House Plenty of seating areas throughout the restaurant and café Indoor and outdoor spaces to relax and enjoy refreshments Accessible parking close to the main visitor facilities Whether you're stopping for coffee, lunch or spending the day exploring, there are plenty of opportunities to pause and relax. Assistance & Visitor Support Our team is always happy to help. If you would like to discuss accessibility requirements before visiting, please get in touch and we will do our best to assist. We can provide guidance on: Parking and arrival information Accessible routes Restaurant facilities Assistance during your visit General visitor information Telephone: 01252 781010 Location: Hewett's Kilns, Tongham Road, Farnham, Surrey GU10 1PJ Frequently asked questions General Accessibility Shopping Restaurant & Dining Independent Traders Pop-up shop rental Do you have a cafe or restaurant? Yes. Packhouse has both a takeaway café and The Palm House Restaurant on site. Whether you're looking for coffee and cake, breakfast, brunch or lunch, you'll find delicious food and drinks in a relaxed countryside setting. The restaurant is popular, so booking ahead is recommended.Please book here to avoid disappointment. Open 7 days a week. Do you offer a valuation service? No. We do not offer a valuation service at The Packhouse. Are pets allowed on the premises? Unfortunately, pets are not allowed inside The Packhouse shop or Restaurant buildings. However, they are welcome in the gardens and outdoor pods. Assistance dogs are welcome throughout the site. Is there parking available? Yes, we have a large car park just outside. Parking is free for all customers of both The Packhouse and the Restaurant. There are a couple of disabled spaces too, directly next to the pathway. What facilities are available for visitors? We offer a variety of facilities including a restaurant, outdoor seating, and accessible pathways. Additionally, we have a takeaway café and ample parking space. What are The Packhouse opening hours? Packhouse is open seven days a week.Monday to Saturday: 10:00am – 5:30pmSunday & Bank Holidays:10:00am – 4:30pmThe restaurant and takeaway café have their own opening hours, so we recommend checking before your visit if you're planning to dine. Unfortunately we do not buy anything of of the public... If you are interested in becoming a trader at The Packhouse, please contact info@packhouse.com with your details, business proposal and relevant photos of your stock. Where is Packhouse located? Packhouse is located near Farnham, Surrey, making it easily accessible from Guildford, Aldershot, Fleet, Farnborough and surrounding areas. With free parking and a destination shopping experience, it's an ideal location for temporary retail and pop-up shops. Is Packhouse dog-friendly? Well-behaved dogs are welcome in many of Packhouse's outdoor areas, including the outdoor café seating. Pet dogs are not permitted in indoor areas.Registered assistance dogs are welcome throughout the site and should be identifiable with the appropriate accreditation or ID where applicable. Emotional Support Animals (ESAs) are not permitted inside the buildings, even if they are being carried. Is parking free at Packhouse? Yes. Packhouse offers plenty of free on-site parking for all visitors, including accessible parking spaces and overflow parking during busy periods. Whether you're visiting for shopping, lunch or a day out, parking is free.For some special evening events where visitor numbers are limited, we ask for a parking donation. Any parking arrangements for these events will be clearly stated when booking or promoted in advance. What events are happening at Packhouse? Packhouse hosts a variety of seasonal events, late-night shopping evenings, pop-up shops, workshops and special showcases throughout the year. From festive celebrations to independent maker events and seasonal launches, there's always something new happening. Visit our What's On page or follow us on social media to see upcoming events. Can I book a pop-up shop at Packhouse? Yes. Packhouse regularly welcomes pop-up shops and independent businesses looking to showcase their products. If you're interested in becoming part of our thriving community of independent retailers, please head to our Traders tab, or get in touch with our team to discuss current opportunities and available spaces. Where is the address of The Packhouse store? Packhouse is located at Hewett's Kilns, Tongham Road, Runfold, Farnham, Surrey, GU10 1PJ. Conveniently positioned between Guildford, Farnham and the Surrey Hills, it's an easy day out with free parking and excellent road access. What makes Packhouse different from a shopping centre? Packhouse isn't a traditional shopping centre—it's an independent shopping destination filled with character, creativity and inspiration. Instead of national chain stores, you'll discover over 60 independent businesses offering carefully curated homeware, vintage furniture, fashion, gifts, antiques, artisan products and more. Set within a beautifully restored former hop kiln in the Surrey countryside, Packhouse combines shopping, dining and seasonal events into a memorable day out that you won't find anywhere else. Get in touch First name* Last name Email* Write a message Yes, subscribe me to your newsletter. Submit Restaurant Website >

Planning a day out in Surrey? Visit The Packhouse in Farnham for independent shopping, Palm House restaurant, free parking, events and over 60 unique traders. Things to do in Farnham A unique day out at The Packhouse Discover One of Surrey's Most Unique Days Out Independent Shopping • Great Food • Free Parking Home Interiors • Vintage Finds • 60+ Traders Plan your visit Explore our traders Events & Experiences From seasonal events, to pop-up market, there's always something happening. Free Parking Free parking on site for all visitors. Overflow car park in adjacent field. Accessible spaces available Heritage Building Housed in a beautiful 400- year old Grade 2 listed hop kiln. Something For Everyone Shopping, food, inspiration and memories - the perfect day out. Great Food & Drink Enjoy seasonal menus in our restaurant and cafe, open 7 days a week. Booking recommended. 60+ Independent Traders Explore a carefully curated mix of independent shops and artisian businesses Explore The Packhouse HOME & INTERIORS Furniture, lighting, mirrors, soft furnishings and home decor. FASHION Boutique fashion, handbags, jewellery and accessories. VINTAGE & ANTIQUES One-of-a-kind vintage finds and timeless antiques. GIFTS Unique gifts, home fragrance, candles and handmade products. FOOD & DRINK Palm house Restaurant and The Coffee House - perfect for every appetite. GARDEN & PLANTS Indoor plants, garden accessories and botanical gifts VIEW OUR TRADERS Find us In the heart of the Surrey countryside Just one hours drive from London. View our Direction Map here. A day out at The Packhouse, Farnham Explore 3 floors of unique items PLAN YOUR PERFECT DAY 10:00 Explore over 60 independent traders and discover unique finds. 12:30 Enjoy lunch or brunch at The Palm House Restaurant 14:00 Browse new arrivals, home interiors and vintage treasures 15:00 Find the perfect gift and enjoy a relaxing afternoon. 15:30 Grab a coffee to go from The Coffee House and head to another local destination - we can't wait to welcome you again. VIEW LOCAL ATTRACTIONS The Vintage & Antiques Trail Discover Three Unique Destinations in One Memorable Day Looking for the ultimate vintage and antiques day out? Just one hour from London, this carefully curated trail brings together three of Surrey's best destinations for antique lovers, interior enthusiasts and treasure hunters. Start your day at The Packhouse, home to over 60 independent traders offering vintage furniture, home interiors, gifts and unique finds. Then continue your treasure hunt at The Antiques Warehouse and Bourne Mill Antiques—both just a short drive away. With all three destinations located within 10 minutes of each other, it's the perfect day out for anyone searching for one-of-a-kind pieces, timeless antiques and home inspiration. Explore the map and discover more about each destination. Make a day of it Explore more of Farnham & the local area. The Packhouse is perfectly located for a day out in Surrey, surrounded by some of the area's most popular attractions. Why not combine your visit with one of these fantastic local destinations? BOURNE MILL ANTIQUES Historic working watermill on the River Wey HOGS BACK BREWERY Brewery tours, tastings and award-winning ales in the heart of the Surrey countryside FARNHAM MALTINGS Arts, theatre, cinema exhibitions and events all year round. ANTIQUES WAREHOUSE Even more vintage furniture, antiques and collectable treasures. MUSEUM OF FARNHAM Discover Farnham's fascinating history through local exhibitions and stories. THE SCULPTURE PARK Explore hundreds of contemporary sculptures sat in 26 acres of beautiful woodland. VIEW OUR MAP Sustainability at The Packhouse The Packhouse has always believed that beautiful things deserve a second life. At the heart of what we do is a love of quality furniture, vintage pieces, antiques and pre-loved finds – items with character, craftsmanship and a story to tell. Rather than being replaced, many of these pieces can be enjoyed for years to come, finding a new home and a new purpose. Our collection of reclaimed and repurposed furniture is a natural extension of this ethos, from reclaimed timber furniture to pieces that have been creatively transformed and given a new lease of life. Beautiful things. A new life. A little less waste. We also think about the small choices we can make as a business and encourage our visitors to do the same. For our special events, we charge for a car ticket rather than an individual ticket, encouraging visitors to share a car where possible. We also have plenty of free parking for everyday visits and are within walking distance of Runfold, with local bus connections nearby. When you shop with us, we offer paper shopping bags for 25p, while our own branded jute shoppers and reusable tote bags provide a longer-lasting alternative that you can bring back time and time again. For us, sustainability isn't about being perfect. It's about valuing what already exists, choosing quality over throwaway, supporting independent businesses and making more considered choices wherever we can. Visiting Us - Directions - How to find us. The Packhouse Store is located on the outskirts of Farnham in the Surrey Hills. Away from the town centre we have free parking onsite and a Restaurant and Cafe. View what's on when you visit here. Visiting Us Get in touch First name* Last name Email* Write a message Yes, subscribe me to your newsletter. Submit Restaurant Website >

Discover the story behind The Packhouse, a beautifully restored 400-year-old hop kiln and one of Surrey's favourite destinations for independent shopping, food and inspiration. The Packhouse Our Story A place built on curiosity, creativity and independent spirit. THE EXPIERENCE THE HISTORY "This has been a labour of love. I've poured my heart into creating warm, welcoming spaces that offer a vast range of quirky and quality products, outstanding service and memorable experiences." — Alison Hougham MEET THE OWNER The story of Packhouse began over 25 years ago with a single rented shelf. What started as a small antiques business has grown into one of Surrey's most distinctive lifestyle destinations – home to over 60 independent traders, beautiful interiors, unique gifts, fashion, jewellery, food, coffee and inspiring spaces to explore. FROM ONE SHELF TO A DESTINATION Find us in the Surrey countryside The Packhouse story began when founder Alison Hougham rented a shelf in a local antiques centre for £25 per month. With a passion for sourcing unusual finds and an entrepreneurial spirit, that single shelf gradually evolved into a successful business. In 2003, Alison purchased the historic Grade II-listed building now known as The Packhouse. ALISONS ADVENTURES The Packhouse is always evolving. Some visitors return regularly simply to see what's new and to gather ideas for their own homes. THE ART OF DISPLAY Inspiration Around Every Corner One of the most distinctive features of Packhouse is the ever-changing collection of interior displays created by our talented visual merchandising team. The ground floor is carefully styled as a series of inspirational room settings, bringing together furniture, lighting, artwork, textiles, home accessories and decorative pieces to help visitors imagine how items might look in their own homes. Unlike traditional showrooms, many of our pieces are one-offs. When an item is sold, it leaves with its new owner, meaning our team is constantly reimagining spaces, restyling displays and creating new room sets throughout the store. INSTORE EXPIERENCE A BUILDING WITH HISTORY 400 years of heritage The Packhouse is housed within Hewett's Kilns, a beautiful 400-year-old former hop kiln just outside Farnham. Originally built to dry hops grown throughout Surrey's historic brewing region, the building has been lovingly restored whilst retaining its original character. Timber beams, brickwork and unique trading spaces create an atmosphere that simply cannot be recreated in a modern retail environment. MORE THAN SHOPPING Food, drink & celebration Packhouse has never aimed to be a conventional shopping centre. Instead it has evolved into a destination built around discovery. Visitors come for interiors, gifts, fashion, jewellery and vintage finds, but they also come for inspiration, atmosphere and experience. New stock arrives daily. Visiting traders bring fresh ideas. No two visits are ever quite the same. Every corner tells a story. Meet Alison A LIFE OF ADVENTURE Alison's entrepreneurial spirit extends far beyond Packhouse. A former firefighter, sailor and hot air balloon pilot, she has travelled extensively around the world. Her adventures have led to the creation of Treasured Retreats, a collection of distinctive holiday properties including a handcrafted Canadian log cabin in the Scottish Highlands, a medieval watchtower in Umbria and most recently a French mountain chalet. Alison's Treasured Retreats Alison's Restaurant Each property retreat reflects the same passion for character, craftsmanship and memorable experiences that inspired The Packhouse. View Alison's Treasured Retreats THE PALM HOUSE One of Alison's long-held ambitions was to create a restaurant that would complement the Packhouse experience. Inspired by botanical glasshouses and Art Deco elegance, The Palm House offers breakfast, lunch, afternoon tea and seasonal celebrations throughout the year. Together, The Palm House and The Packhouse allow visitors to truly make a day of their visit. Book now "I dreamed of occupying the building myself one day as it's such an amazing space." SUPPORTING INDEPENDENT BUSINESSES 60+ INDEPENDENT TRADERS At the heart of Packhouse are the independent businesses who bring the building to life. From interiors and furniture to jewellery, gifts, fashion and home fragrance, every trader contributes to the unique atmosphere visitors know and love. By shopping at Packhouse you're supporting local entrepreneurs, makers and small businesses who are passionate about what they do. Traders A LABOUR OF LOVE Whether you're visiting for interiors, gifts, food, inspiration or simply a wonderful day out, we look forward to welcoming you. In-store

MANAGE YOUR BOOKING for your next pop-up shop hire of The Old Summerhouse space at The Packhouse Store. Help What service have you booked with us? Pop up Shop The Old Summerhouse Amend your booking Upload you PL Insurance

Get in touch with Packhouse. Reach out for inquiries about our antique furniture, store locations, events, or any other questions. We're here to assist you. STORE Hewett's Kilns, Tongham Rd, Runfold, Farnham GU10 1PJ 01252 781010 desk@packhouse.com Monday Tuesday Wednesday Thursday Friday Saturday Sunday 10:00 - 17:30 10:00 - 17:30 10:00 - 17:30 10:00 - 17:30 10:00 - 17:30 10:00 - 17:30 10:00 - 16:30 & Bank Holidays info@packhouse.com @packhousefarnham Shop Online palmhouse RESTAURANT The Palm House Hewett's Kilns, Tongham Rd, Runfold, Farnham GU10 1PJ 01252 781423 hello@palm-house.co.uk Monday Tuesday Wednesday Thursday Friday Saturday Sunday 09:30 - 16:30 09:30 - 16:30 09:30 - 16:30 09:30 - 16:30 09:30 - 16:30 09:30 - 16:30 09.30 - 16:30 & Bank Holidays *Kitchen closes at 3.30pm for hot food. Book a Table CAFE Hewett's Kilns, Tongham Rd, Runfold, Farnham GU10 1PJ Monday Tuesday Wednesday Thursday Friday Saturday Sunday 10:00 - 16:30 10:00 - 16:30 10:00 - 16:30 10:00 - 16:30 10:00 - 16:30 10:00 - 16:30 10:00 - 16:30 & Bank Holidays Get in touch First name* Last name Email* Write a message Yes, subscribe me to your newsletter. Submit Restaurant Website >

Understand Packhouse's commitment to your privacy. Learn how we collect, use, and protect your personal information. Review privacy practices and your rights. Help Centre & Information ← Back to Help Centre ← Back to Main Site Privacy Policy We advise that you read our Privacy Policy so that you understand your rights and obligations when using our site. If you have any questions please e-mail us on info@packhouse.com Last Updated 3rd Feb 2025 13:30 BST Anchor 1 Accessibilty Statement > Privacy Policy This privacy policy applies between you, the User of this Website, and The Packhouse Ltd, the owner and provider of this Website. The Packhouse Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. This privacy policy should be read alongside, and in addition to, our Terms of Use . Please read this privacy policy carefully. Definitions and Interpretation In this privacy policy, the following definitions are used: Data: Collectively all information that you submit to The Packhouse via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws. Cookies: A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies). Data Protection Laws: Applicable laws relating to the processing of personal Data, including the Data Protection Act 2018 and the UK GDPR. The Packhouse, we, or us: The Packhouse Ltd, a company incorporated in England and Wales with registered number 4677781 whose registered office is at Hewett's Kilns, Tongham Road, Runfold, Surrey, GU10 1PJ. UK and EU Cookie Law: The Privacy and Electronic Communication (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. User or you: Any third party that accesses the Website and is not employed by The Packhouse Ltd and acting in the course of their employment. Website: The website that you are currently using, www.packhouse.com , and any sub-domains of this site unless expressly excluded by their own terms and conditions. In this privacy policy, unless the context requires a different interpretation: References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy. A reference to a person includes firms, companies, government entities, trusts and partnerships. "Including" is understood to mean "including without limitation". Reference to any statutory provision includes any modification or amendment of it. The headings and sub-headings do not form part of this privacy policy. Scope of this Privacy Policy This privacy policy applies only to the actions of The Packhouse Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. For purposes of the applicable Data Protection Laws, The Packhouse Ltd is the "data controller". This means that The Packhouse Ltd determines the purposes for which, and the manner in which, your Data is processed. Data Collected We may collect the following Data, which includes personal Data, from you: Name. Date of birth. Gender. Profession. Contact Information such as email addresses and telephone numbers. Demographic information such as postcode, preferences, and interests Financial information such as credit/debit card numbers. IP address (automatically collected). Web browser type and version (automatically collected). Operating system (automatically collected). A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected). How We Collect Data We collect Data in the following ways: Data is given to us by you. Data is collected automatically. Data Given by You The Packhouse will collect your Data in a number of ways, for example: When you contact us through the Website, by telephone, post, e-mail or any other means. When you register with us and set up an account to receive our products/services. When you enter a competition or promotion through a social media channel. When you make payments to us, through this Website or otherwise. When you elect to receive marketing communications from us. When you upload Public Liability Insurance when renting a Pop-up Shop When you use our services. Data Collected Automatically To the extent that you access the Website, we will collect your Data automatically, for example: We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content. We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on our site, see the section below headed “Cookies”. Our Use of Data Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons: Internal record keeping. Improvement of our products/services. Transmission by email of marketing materials that may be of interest to you. Contact for market research purposes which may be done using email, telephone, fax, or mail. Such information may be used to customize or update the Website. We may use your Data for the above purposes if we deem it necessary for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section “Your Rights” below). Marketing and Consent For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft opt-in: Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent as given unless you opt-out. For other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting, for example, by checking a tick box that we provide. If you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your Rights” below. Legal Basis for Processing When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Who We Share Data With We may share your Data with the following groups of people for the following reasons: Our employees, agents, and/or professional advisors - to be able to contact you, organize meetings, and other administrative duties. Third-party service providers who provide services to us which require the processing of personal data - such as courier services to deliver your order. Relevant authorities – to facilitate the detection of crime or the collection of taxes or duties. Keeping Data Secure We will use technical and organizational measures to safeguard your Data, for example: Access to your account is controlled by a password and a user name that is unique to you. We store your Data on secure servers. Storage of Traders' Certificates of Public Liability Insurance Payment details are encrypted using SSL technology (typically you will see a lock icon or green address bar (or both) in your browser when we use this technology). How We Store Traders' Certificates All certificates are securely stored in digital format within our encrypted database, accessible only to authorized personnel. Access to traders' PL certificates is restricted to personnel with explicit authorisation and is monitored regularly to ensure compliance with our data protection standards. Duration: Traders' certificates are retained for the duration of the active trading relationship and for a period necessary to comply with legal obligations and resolve any disputes or issues. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: info@packhouse.com Data Retention Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted. Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes. Your Rights You have the following rights in relation to your Data: Right to access – the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete. Right to erase – the right to request that we delete or remove your Data from our systems. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it. Right to data portability – the right to request that we move, copy, or transfer your Data. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address info@packhouse.com. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk . It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it. Linking to Other Websites This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. Changes of Business Ownership and Control The Packhouse may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of The Packhouse. Data provided by Users will, where it is relevant to any part of our business, be transferred to the new owner or newly controlling party, in accordance with this privacy policy. In the above instances, we will take steps with the aim of ensuring your privacy is protected. Cookies This Website may place and access certain Cookies on your computer. The Packhouse uses Cookies to improve your experience of using the Website and to improve our range of products/services. The Packhouse has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to those Cookies. By consenting to the placing of Cookies, you are enabling The Packhouse to provide a better experience and service to you. You may deny consent to the placing of Cookies, though this may impact some functionality of the Website. This Website may place the following types of Cookies: Strictly necessary cookies: Required for the operation of our website. Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around the Website. Accessibility Statement At The Packhouse, we're committed to making our website and our destination as accessible and welcoming as possible for everyone. We continually work to improve the accessibility and usability of www.packhouse.com , ensuring that as many people as possible can access information about our shops, facilities and services. Our Commitment We aim to: Design our website to be easy to navigate on desktop, tablet and mobile devices. Use clear headings, readable fonts and good colour contrast. Provide descriptive alternative text for images where appropriate. Make our website compatible with commonly used screen readers and assistive technologies. Regularly review and improve our website's accessibility. Website Accessibility We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the internationally recognised standard for accessible web content. Our website uses modern web technologies including HTML, CSS and JavaScript to provide an accessible browsing experience. Visiting The Packhouse We want every visitor to enjoy their experience at The Packhouse. We provide: Accessible parking spaces close to the main entrance. Step-free access to the ground floor. Accessible toilet facilities. Friendly staff who are happy to assist during your visit. Free on-site parking. Please note that The Packhouse is housed within a beautifully restored 400-year-old Grade II listed building. Due to the historic nature of the property, the upper floors are not accessible by wheelchair. If you have specific accessibility requirements, we encourage you to contact us before your visit so we can advise on the most suitable access and facilities. Feedback We're always looking to improve the accessibility of our website and welcome your feedback. If you experience any difficulties accessing information or using our website, please contact us: Telephone: 01252 781010 Email: info@packhouse.com Address: The Packhouse Hewett's Kilns Tongham Road Runfold Farnham Surrey GU10 1PJ We aim to respond to all accessibility enquiries within three working days. Technical Information The Packhouse website has been developed using standard web technologies, including: HTML CSS JavaScript These technologies support compatibility with modern web browsers and assistive technologies. How We Assess Accessibility We regularly review our website through internal testing and ongoing improvements to help maintain accessibility standards. Statement Information This accessibility statement was last reviewed on 15 July 2026 and will be updated as our website continues to develop.

Submit your data request to Packhouse. Access, modify, or delete your personal information by filling out our data request form. We prioritise your privacy. Help Centre & Information ← Back to Help Centre ← Back to Main Site Submit a Data Request Form Use this page to request a copy of the data we may have stored about you. Please note that it can take up to 28 days for a request to be submitted. If you have any questions, please e-mail info@packhouse.com Step 1 - Your request Please ensure you have read our Privacy Policy before filling out this form so that you are aware of your rights about your data. This form is the only way to file a data request, so please do not attempt to contact Customer Services if you would like a copy of your data. I would like to request a copy of my data Data files will include your contact details, activities, orders, invoices and other info. I would like to request the deletion of my data All your information such as your Contact info, Activity, Invoices, Order History, Bookings and any other information relating to our site. Please note that we will not delete any records of transactions you have made as this is required for documenting and tax purposes. Continue

Visit Packhouse's store for a curated selection of unique antique furniture, offering timeless charm and exceptional craftsmanship for your home decor. What to Expect In-Store at Packhouse Discover independent shopping in the Surrey countryside. Explore three floors filled with vintage and pre-loved furniture, home interiors, fashion, gifts, garden finds and unique pieces from over 60 independent businesses. PACKHOUSE SHOPPING TIPS PLAN YOUR VISIT A unique shopping experience Packhouse is home to over 60 independent businesses offering a carefully curated mix of vintage, antique, reclaimed and contemporary pieces for your home and lifestyle. Discover one of-a-kind finds across three floors of our historic 400 year old building. FLOOR MAP Not sure where to start? Our collection changes constantly... VINTAGE, ANTIQUE & CONTEMPORARY 3 FLOORS TO DISCOVER UNIQUE ONE-OFF-FINDS SUSTAINABLE SHOPPING If you love it, don't leave it too long, when it's gone it's gone! What you'll discover FURNITURE & VINTAGE Characterful pieces with history INTERIORS & HOME Cushions, lighting, mirrors & more FASHION & ACCESSORIES Clothing, jewellery & accessories GIFTS & LIFESTYLE Gifts, candles, food & treats. GARDEN & OUTDOOR Plants, pots, outdoor living & decor SEASONAL COLLECTIONS From autumnal decor to spring tables capes. VIEW OUR TRADERS DISCOVER THE PACKHOUSE Curated spaces that follow the seasons designed to inspire. From beautiful interiors and vintage pieces to thoughtful gifts and handmade goods, you'll find inspiration around every corner. VINTAGE & ANTIQUES SHOP ONLINE How to shop at The Packhouse A few tips to make the most of your visit... UNIQUE DISPLAYS Everything on display is for sale, unless labelled otherwise. Many items are one-off and when they're gone, they're gone. TAKE A PHOTO With 60+ trader areas across 3 floors, take a photo of the item so you can show the team and find it again. MEASURE Not sure it will fit in the space at home or your car? Borrow a tape measure at the front desk RESERVE AN ITEM Take the label off the item and bring it to the front desk. We can reserve it until 10am the next day. No deposits. PAYING All purchases are paid for at the main till by the entrance, no matter where you find your item. We are a cashless venue. SOLD AS SEEN Take your time and fully inspect the item. Larger items requiring a two-person lift are non-refundable and sold as seen. Please take time to inspect your item carefully before purchasing. Our team is happy to help clear surfaces, move things where possible or take additional photos. DELIVERY We work with a specialist delivery team who will normally deliver within two weeks. Once your purchase and delivery have been paid for, they'll contact you directly to arrange a delivery date and time. We can also work with an external courier of your choice. Ask the front desk for a delivery quote. NO SPACE Doesn't fit in your car? We can store your purchased item for up to 7 days whilst you find a bigger vehicle. COLLECTING FURNITURE Reverse in between the brick walls at the entrance and let the team know your invoice number LOOKING TO SELL? We do not buy items or provide valuations. Try The Antiques Warehouse or Bourne Mill Antiques in Farnham Supporting independent shopping sustainably By shopping at The Packhouse you're supporting local independent businesses and choosing pre-loved, sustainable and timeless pieces. OUR SUSTAINABILTY STYLE THE PACKHOUSE A specialist in-house Visual Merchandising team creating magic Be inspired by seasonal tablescapes and themed displays, our wonderful in house team uses full creativity to get the look. MEET THE TEAM See What's New In-Store Our collections change constantly, with new finds arriving from our independent traders. Follow us for new stock, seasonal displays, events and pop-up shops. EVENTS Instagram Feed Make a day of it Make the most of the free parking and enjoy a full day out, have breakfast in the restaurant, do some shopping and then finish the day with cake and wine in The Coffee House garden. EAT AND DRINK FREQUENTLY ASKED QUESTIONS 1. How do I pay for items I buy at Packhouse? All items purchased in-store are paid for at the front desk at the entrance, no matter which trader or area the item comes from. You don't need to find or speak to the individual trader – the Packhouse team will process your purchase and help with any questions you have. 2. What should I do if I see something I like? If you spot something you like, take a photo of it. With over 10 trader areas across three floors, this makes it much easier for our front desk team to find the item if you have a question, need help getting it to the till or want to come back to it later. Many pieces are unique or one-off, so if you love it, don't leave it too long. 3. Can I reserve an item? Yes. If you're not quite ready to buy, remove the item's label and take it to the front desk. We can reserve it for you until 10am the following day. As many of our items are one-off pieces, we recommend reserving anything you're worried may be snapped up. 4. Can I get furniture delivered or stored if I can't take it home? Yes. If your purchase won't fit in your car, we can store your purchased item for up to 7 days while you arrange collection. We also work with a specialist delivery team who will normally deliver within two weeks. Ask the front desk for a delivery quote; once your purchase and delivery have been paid for, the delivery team will contact you directly to arrange a date and time. 5. Can I return furniture or other items if I change my mind? Many furniture and larger items are sold as seen and are non-refundable, so please take time to inspect an item carefully before purchasing. If you need a better look, our team can help clear the top of an item, move things where possible or take additional photos so you can make an informed decision. We also have tape measures available to borrow if you're checking whether something will fit in your home. Ready to discover the Packhouse... PLAN YOUR VISIT

Shop a curated range of vintage and antiques at The Packhouse. From classic décor to rare collectibles, find pieces that bring history and personality into your home. Vintage At the heart of our collection lies a deep passion for the timeless elegance and craftsmanship of yesteryears. Antiques Whether you're a seasoned collector or a newcomer to the world of antiques, our carefully curated selection ensures that every visitor finds something. Traders Our expert in-house buying team, alongside over 60 dedicated traders, travels to the most remote and exotic corners of the world in search of rare and unique antique and vintage treasures. Textiles From intricately carved furniture to delicate porcelain, from classic timepieces to vintage textiles, our collection offers a diverse array of artefacts that reflect the beauty and artistry of different eras. Discover Explore our collection of vintage mantelpiece, wall, and free-standing grandfather clocks — timeless pieces that bring character and charm to any home History Each piece we curate carries with it a rich history, embodying the stories and cultures of the past, carefully preserved and waiting to be rediscovered. Discover Step into a world of timeless treasures, from furniture & textiles to antiques, collectables, & memorabilia. Each piece carries its own story, bringing character & charm into a new home. Copper & Brass Explore our collection of rare brass and copper treasures, from vintage kettles to fireside accessories, each piece full of character and waiting to be discovered. Explore We pride ourselves on offering not just items, but experiences—each antique and vintage piece is a portal to a bygone era, a tangible connection to the past that adds character and authenticity to any space. Collectables View our in-store collection of unique collectables, from vintage china to rare porcelain figurines. Every visit is a treasure hunt — you never know what special piece you might discover. Soft Furnishings at The Packhouse